Steps to Access content in Web App:

1. Go to web.classplusapp.com

2. Click on Signup/Login

3. Enter ur registered number and the OTP sent to your mobile.Org code :- zvnar

4. Please click on the store option present to see the content

Steps to Access content in Android Mobile App:

1. Launch ANC Mobile App : - Anil Nair's New Android Artificial Intelligence Based App Link: http://bitly.ws/bU2q

2. Enter the registered mobile number and click on continue

3. Enter the otp received to your registered mobile number and click on Verify

4. Click on Store option and you can see the content under *YOUR PURCHASED courses in case if u r enrolled

1. Click My institute App in App Store
2. Give mobile number and OTP
3. Type org code:- zvnar
4. Enjoy Unlimited viewing access till Validity expires till Validity expires.

The course is accessed using a browser, preferably Chrome, in any laptop/desktop while being connected to the internet. You can also access the course in our Android app. The app allows offline viewing of videos, once they are saved/downloaded on your mobile. Please note that you don't have access to any video/pdf files, you can only play them in the app/browser.

No, nothing about the course has anything physical, it is a purely
online course

Any number of times. The videos and all exercises can be watched/solved any number of times. Topic Tests at the end of each topic can be taken as a test only maximum of five times .After five attempts, you can view the questions & solutions but cannot take them as a timed test. And same with Sectional tests and full length Mock Tests. These can be attempted only thrice as a test. But can be viewed any number of times.

• Short answer: NO. Long answer ….
• Using one login id, you can access the course in any one laptop (or desktop) and in any one mobile (using the mobile app) at the same time. However this is allowed only for student’s convenience and in future, we can limit to just one login access at a time, irrespective of where you are accessing the course.
• Further, while the course can be accessed from different laptops/desktops at different time, mobile app access is limited to just your personal device and you cannot login on a different
  mobile devices even at a different time i.e. even if you logout of one mobile device, you will still not be able to login into another different mobile device. (In the case you change your personal device or reformat it, you will have to get in touch with us and we will remove the earlier device from the database and only then you can login into new device).

• NO. Videos and PDFs available in the course cannot be downloaded. You will have to access the, using the app/browser only.
• In the android app, you can ‘save’ videos for offline (without internet) viewing. But you cannot access the saved videos and you can only play them in the app, till the validity of the course.

Yes, there is a validity for each purchase. The course is NOT a life-time access course. For each course, the validity is mentioned in the course description page. Please confirm the validity of the course you are buying, on the page where you click ‘Pay Now'

• We do not have any provision for attending demo class because there are ample ways for you to experience our style of teaching before joining. Allowing demo access to live classes adds to the admin workload.
• You can experience our teachings in any of the following ways:
• More than 500+ Concept Videos can be viewed on our youtube channel. Almost all courses have the first 2 mns preview videos publicly available, in Student page, where you will be accessing the course. You can enroll in any course for free in the study Material and access the Free Lessons.
• You can also view recordings of a few of the actual live classes of 2020 free in YouTube channel.

• The fastest way to resolve doubts is to seek community help. Not only will you get responses much faster than a faculty can respond, but also get multiple approaches to resolve the doubt. Thus, we strongly encourage you to seek the community’s help before reaching out to the faculty.
• We have a community on Telegram … once you purchase a course … you will be added to the Telegram Group. Whenever you face a doubt, please post your doubt in the group. Replies to your post, from community members, take anywhere from a few minutes to a few hours.
• If the doubt is not cleared by the end of the day, please tag a faculty member to the post. We, faculty members, browse through the group posts about twice every day. Based on our work-schedule and workload, we will strive to reply to the tagged posts the next day.
• During peak periods, there are hundreds of posts and it is likely that a faculty may miss replying to some tagged post (thought of replying to it and then got interrupted by a call or some other urgent matter). If the doubt is not resolved even by the next day, you can raise a ‘ticket’ by mailing us the doubt at anilnairclasses@gmail.com . Once a ticket is raised, the entire team is notified and you can expect a prompt reply from any faculty member. Tickets raised by students of Contact Programs will be given priority over tickets raised by students of Self Study course.
• Contact Program students can also clear their doubts in Live Online sessions. However since time is limited in these sessions and there are other agenda for the class as well, we would urge you to get the doubts cleared through community help (on Telegram group) or offline interaction with faculty and only for sticky doubts which require live interaction and which cannot be resolved offline, resort to this option.

• The android app access is limited to just your personal mobile device (mobile device here refers to either mobile or a tab). This is necessary to restrict the login id being shared between multiple students.
• The mobile device used when you login in the app for the first time is recorded as your personal mobile device. Now, even if you logout of this device and then try to login into another mobile device, you will not be able to login. And you will get the ‘multiple access denied’ error.
• In genuine cases …… e.g. you are changing your mobile device OR have reformatted your mobile OR are going to use a different mobile over the next few days OR logged in for the first time in someone else’s phone …… please mail us at anilnairclasses@gmail.com .in with subject as ‘change mobile device’.
• We will remove the earlier mobile from your account database. And then you can login into any other mobile device. Usually we check our mails atleast once every 24 hours and hence the whole process should get done within 24 hours.
• Please note that once you login in a new device, this new device will become your personal device and if you have to change it again, you will have to go through the whole process of getting in tough with us again.

• Online payments require exchange of information between at least 3 parties. And occasionally this exchange of information gets muddled up. However your money is absolutely safe.
• The short story … if your money is debited but the course is not available in your dashboard, write us a mail at anilnairclasses@gmail.com mentioning the email id used while making the payment. That’s it.
• We will mostly read your mail within 24 hours. We will do the needful and get back to you. And if you need the long story …… read on …… When payment process is started but money is not debited to you, at our end … the transaction shows as Failed.
• When money is debited to you and is also credited to us, the transaction shows as Captured. In such cases if you have purchased the course off the shelf (v/s paying using a customised payment link), the course you purchased will be available in your dashboard right away.
• When money is debited to you and is also credited to us, the transaction shows as Captured. In such cases if you have purchased the course off the shelf (v/s paying using a customised payment link), the course you purchased will be available in your dashboard right away.
• However, there is a third possibility … money is debited to you, but the process does not get completed and money is not credited to us. It is in these cases that even though money is debited to you, the course is not added to your account and is not available in your dashboard. Such transactions are marked, at our end, as Authorised. And these Authorised transaction require us to manually ‘capture’ the authorised payment within 5 days. And once we manually capture the payment, we manually add the course to your account. Had we not manually captured the payment within the required period, the payment would have automatically be returned to you

• Yes, we barely ask for personal details that we store with us.
• Whatever little information you provide is safe with us.
• We may additionally reach out to you for your valuable feedback and seek to share the same (if needed) on our platform with your consent.

• You can share only our free content available on YouTube ( Our channel link should come here) for learning purposes only.
• The course has been nominally priced keeping in mind a single user, so, it is meant for your consumption only and not for sharing with others. If your peers are interested to access the course, please ask them to join the program.
• If you intend to use it for your own commercial purposes, you will end up in troubled waters because we take plagiarism very seriously.
• For more details, read our privacy policy and terms and conditions ( pls keep privacy policy and terms and conditions here )

No.There is no such provision

No, there is no such provision. We believe what we charge is reasonable and affordable.
We try to keep it at a price point below which it will be impossible for us to sustain.

No. Please make the payment only if you are 100% sure you want to pursue the course and possess the necessary infrastructure to run it smoothly. It will be impossible for us to refund the fee.

• The best way to track your progress is through testing.
• We have an extensive selection of exam based mock tests that offer you difficulty levels for your preparation stage.
• Start with ‘very easy’ and go up to ‘very difficult’, while keeping track of where you are improving and where you need to work harder.